Privacy Policy

 

Last updated: Nov 16, 2025

At Lifelink Supports, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By continuing to use our website, you agree to this policy.

1. Information We Collect

We may collect personal details such as:

  • Your name and contact information (email, phone number, address)

  • Service-related information you provide to us

  • Data automatically collected, like your browser type, IP address, and pages you visit

We only collect information necessary to provide quality support and improve your experience.

2. How We Use Your Information

We use your information to:

  • Provide and manage our NDIS and support services

  • Respond to enquiries and communicate with you

  • Improve our website and service quality

  • Comply with legal and regulatory obligations

We do not sell or share your personal information with unauthorised third parties.

3. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, but some parts of the site may not work properly without them.

4. Data Security

We use secure servers and SSL encryption to protect your personal information. However, please note that no method of online transmission is 100% secure.

5. Retention and Deletion

We retain personal data only for as long as needed to deliver our services or comply with legal requirements. You may request that we delete or correct your data at any time by contacting us.

6. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from minors. If you believe a child has provided us data, please contact us so we can remove it.

7. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page, and the “last updated” date will be revised accordingly.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
https://lifelinksupports.com.au/